What is Hi Duty Free?

Hi Duty Free is the unique travel retail marketplace, in partnership with international airports, allows to match Frequent Flyers with Shoppers around the World for Duty Free Shopping missions. Shoppers enjoy Duty Free prices on european luxury products from the confort of their home and benefit from savings up to 40% compared their downtown prices. Genuine luxury products are purchased in airside airport area by flyers who get air miles gratification. Then, certified correspondents pick up and check the conformity of the products before delivering them with the original receipt at their home.


Hi Duty Free also suggests Frequent Flyers to help shoppers all around the world know the availabity and duty-free price of luxury goods in international airport shops. So they can earn Miles simply by taking a picture and giving all the products information : this is called Shooting mission.


What is shooting mission?


Shooting mission is a significant way to help shoppers all around the world know the availabity and duty-free price of luxury goods in international airport shops. Frequent Flyers can earn Miles simply by taking a picture and giving all the products information.


How to earn miles with shooting mission?


When you arrive in transit zone at your international airport, start a shooting mission by your mobile app. Choose a luxury product which is over 500€ among leather goods, watches, jewelries. Take picture and fill in all the product information (including the Duty Free price), then send to us. Once your shooting mission has been validated, you will directly receive your Miles gratification. Don’t forget to give us your loyalty program number in your Profil!

What conditions must be satisfied to receive Air Miles?

1/ You must select a luxury shop and a product in the transit zone at your airport. If you can’t have access to this Duty Free zone, you can’t accomplish this mission.

2/ The tax free price of luxury goods must be over 500€ each.

3/ The categories of luxury goods must include leather goods, watches or jewelries.

4/ These factors/fields below are necessary to provide:

- Departure airport name and your destination

- Shop name and location (Terminal, Hall)

- Brand you have selected

- Product picture

- Duty-free price (Price without tax) in the airport currency

- Photo of your boarding pass

You can also earn additional bonus by filling more information about the product (name, reference, color,.. )

How long does it take to receive my gratifications after submitting?

Depending on specific conditions but we ensure that you will be rewarded up to one week after submitting your mission and filling us your Profil.



Which kind of products do you need?

Luxury products which are over 500€ each (tax free price) among leather goods, watches or jewelries.



Which brand do you need?

All luxury brands as long as the shop is located in transit zone, the tax free price of the product is over 500€ and the category is among leather goods, watches or jewelries.

For example : Omega, Bulgari, Hublot, Longines, Rolex, Tissot, Montblanc, Chopard, Prada, Gucci, Burberry, Bottega Venetta, Chanel, Hermes, Dior


How can we know it is duty-free price?

You can check the label of the product (in the bag sometimes) but we prefer that you directly ask the staff to be sure.



In which currency do you need for the price?

The currency followed by your departure airport.

For example: Paris Airport(€), Singapore Airport(S$)...



How can I know the product information?

- Check the label of the product. TIPS : you can find it in the bag sometimes.

- Ask the staff directly.

- Check official website of the brand for the specific details to earn bonus Miles



Is it legal to take a picture in an airport shop?

Yes. It is pretty common to do it.




In how many days should I submit my shooting mission after my flight?

During one month after your flight.


Are there some rules to take a picture?

The picture has to be good quality and angle ( From the front, without any effect, etc.)



If I do not have enough product information, can I still submit my shooting mission and earn miles?


The factors/fields below are necessary to provide the minimum of gratification (= 500 Miles)

- Departure airport name and your destination

- Shop name and location ( Terminal, Hall)

- Brand you have selected

- Product picture

- Duty-free price (price without tax) in the airport currency - Photo of your boarding pass

You can also earn additional bonus by filling more information about the product (name, reference, color... )

I do not have the Internet in the airport, what can I do?

You can start your mission and save it in your app when you are at the airport. You can send it when you have the Internet.